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The Toastmasters program involves working through the Comminications and Leadership Program. The Communications Program consists completing a number of "manual" speeches to attain the following awards:

Competent Communicator (CC)
Advanced Toastmaster Bronze (ACC-B)
Advanced Toastmaster Silver (ACC-S)
Advanced Toastmaster Gold (ACC-G)

 

In order to receive these awards, Toastmasters must complete a number of assignments, the first of which is the Communication and Leadership Program Manual for the Competent Communicator Award.

The Communication and Leadership Program Manual
The Communication and Leadership Manual is designed to give new members a strong start in developing a core set of skills for public speaking. Each of the ten projects in this basic manual focuses on a certain aspect of speech making - from organization to delivery.

The Communication and Leadership Programme manual (also called the "basic manual") helps you develop the basic skills you need to prepare and present an effective speech.

Ten Projects
The manual is organized into ten separate projects, each with its own individual focus or objective. An extremely effective tool in developing your speaking skills, the Communication and Leadership Program manual never tells you exactly what to do or what to speak about, but rather it provides a set of guidelines for you to think about as you prepare your speech.

As an essential part of the Toastmasters program, a fellow Toastmaster will evaluate each speech you give, providing positive feedback and suggestions for improvement, as necessary.

Competent Communicator Award
After completing the Communication and Leadership Program manual, members earn Competent Communicator (CC) recognition and are able to focus their efforts on the projects in the advanced speech manuals of the Toastmasters program.

The chart below lists the ten projects in the Communication and Leadership Program Manual:

  Project Title Time (min) Objective
1 The Icebreaker 4-6 Introduce yourself to your fellow club members
2 Speak with Sincerity 5-7 Showing sincerity/earnestness on a topic of interest to you
3 Organize Your Speech 5-7 Organization/construction of your speech
4 Show What You Mean 5-7 Using gestures and body movements
5 Vocal Variety 5-7 Voice volume, pitch, rate, quality
6 Work with Words 5-7 Precision in word choice, avoiding jargon
7 Apply Your Skills 5-7 Combining all skills together
8 Add Impact to Your Speech 5-7 Using props and visual aids
9 Persuade with Power 5-7 Persuading the audience to your point of view
10 Inspire Your Audience 5-7 Inspiring your audience
  1. The Icebreaker
    Time: 4-6 minutes
    Objectives: To begin speaking before an audience, to help you understand what areas require particular emphasis in your speaking development and to introduce yourself to your club members.
  2. Speak with Sincerity
    Time: 5-7 minutes
    Objectives: To convince the audience of your earnestness, sincerity, and conviction on a subject you thoroughly understand and to confront and control any nervousness you may have.
  3. Organize Your Speech
    Time: 5-7 minutes
    Objectives: To organize your thoughts into a logical sequence that leads the audience to a clearly defined goal, and to build a speech outline that has a definite opening, body, and conclusion.
  4. Show What You Mean
    Time: 5-7 minutes
    Objectives: To learn the value of gestures and body movements as part of a speech. This project enables you to explore the different ways of using body language, and to develop a sense of timing and natural, smooth body movement.
  5. Vocal Variety
    Time: 5-7 minutes
    Objectives: To explore the use of voice volume, pitch, rate, and quality as assets to your speaking, and to achieve a pleasing, natural voice quality when speaking.
  6. Work With Words
    Time: 5-7 minutes
    Objectives: To select precisely the right words required to communicate your ideas clearly, vividly, and appropriately while avoiding lengthy words and sentences and the use of jargon.
  7. Apply Your Skills
    Time: 5-7 minutes
    Objectives: To bring together and apply the communication skills you have learned in the preceding projects. This project enables you to organize your speech in a logical manner, following one of the suggested outlines. You'll need to research the facts needed to support your speech. You'll also make a personal evaluation of your progress.
  8. Add Impact to Your Speech
    Time: 5-7 minutes
    Objectives: To learn the value of props in speaking, and learn how to use props effectively in your presentations.
  9. Persuade with Power
    Time: 5-7 minutes
    Objectives: To present a talk that persuades the audience to accept your proposal or viewpoint. You'll need to achieve this persuasive effect by appealing to the audience's self-interest, building a logical foundation for agreement, and arousing emotional commitment to your cause.
  10. Inspire Your Audience
    Time: 8-10 minutes
    Objectives: Your final project is to understand the mood and feelings of your audience on a particular occasion, and to put those feelings into words to inspire the audience, using all the techniques you have learned so far.

Advanced Toastmaster Awards
The Advanced Communication and Leadership Program trains you for different speaking situations that Toastmasters can encounter outside the club environment. There are currently 15 Advanced Communication and Leadership manuals, and each manual includes five speech projects which challenges you to further improve your skills in a specific area of public speaking.

Within each of these advanced manuals, the individual projects all focus on a single, specific theme to help you improve your speaking skills in that particular area. Some manuals focus on "real life" situations such as public relations and technical briefings, while others help develop more widely applicable skills such as humour and storytelling.

Advanced Manuals

Speaking to Inform The projects in this manual will help you give informative and interesting speeches. Topics covered include the demonstration talk, the fact-finding report, the abstract concept and resources for informing. Ideal for people in the workplace who have to give regular presentations to colleagues and clients. An excellent first manual for the advanced speaker.
Special Occasion Speeches This manual is for those people who have to give a wedding speech, make a presentation, or a farewell speech. It provides instruction in giving toasts, speaking in praise, "roasting" someone, and presenting and accepting awards. This manual allows you to personalise your speeches and use life stories. An ideal manual to work through early in your advanced speaking career.
Technical Presentations The projects in this manual will help you prepare and present briefings, proposals, technical papers and technical team presentations. An ideal manual for people in technical roles in the workplace.
Public Relations This complete guide to preparing and delivering the public relations speeches will help you develop resources and techniques, "speak under fire", and handle the media talk. A wonderful manual for people in customer-facing situations.
Speeches by Management This practical manual is ideal for those people in a management situation in the workplace, helping you successfully handle a variety of speaking situations. Subjects covered include briefings, technical speeches, motivational talks and confrontations.
Specialty Speeches Speakers must be able to speak in many situations and this challenging manual will help you. Types of speeches covered include impromptu speeches, sales presentations, introductions, inspirational speeches, and oral interpretations.
The Discussion Leader This manual offers guidance in presenting workshop and conference presentations. Role-playing and problem-solving sessions are also covered. This manual is a must for managers, trainers, teachers and administrators.
The Professional Speaker The Professional Speaker manual is a complete guide to becoming a professional speaker. Subjects covered include speaking as a company representative and speaking for money, something we would all like to do!
The Entertaining Speaker This manual includes valuable information on how to give an entertaining or dramatic speech, where to find material, how to make an audience laugh, and what to do when you’re asked to speak after dinner. A fun manual for you and your audience!
Persuasive Speaking The ability to influence and persuade others to accept your ideas, products, or services is vital in today's fast-paced world. The projects in this manual are all designed to help you develop excellent persuasive techniques and expand your presentation skills. Ideal for community leaders, managers and salespeople.
Communicating on Television Television presentations differ from other presentations, and they require special considerations. With this manual you’ll learn to present editorials, appear as a guest on a "talk show", conduct a press conference, and use television to train. A fun manual to work through in the club environment. Using a video camera is an ideal way to simulate the television situation. You can then review your performance in privacy, or use the video for club evaluations and training
Storytelling This is an enjoyable manual for the advanced speaker, because everyone loves a story. Types of stories covered in this manual include the folk tale, the personal story, stories with morals, the touching story, and the historical story. You'll need to research your material carefully, but the scope is endless!
Interpretive Reading This manual will help you develop your interpretive reading skills, not something you would do every day! The projects include presenting stories, poetry, monodramas, plays and oratorical speeches. A challenging manual which requires you to source interesting and unusual material.
Interpersonal Communication Topics covered include conversing with ease, negotiating, handling criticism, coaching someone to improved performance, and expressing dissatisfaction effectively. Another ideal manual for people in the workplace or community. You'll need to involve other people when completing some of the projects in this manual.
Humorously Speaking Audiences love to laugh! This manual shows you how to use humorous stories and jokes throughout your speech to grab and keep listeners’ attention and illustrate your points. You also learn how to give an entirely humorous speech. An excellent manual to try out ideas and practice for the Humorous Speech Contests.
   
   
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